Conversational AI

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Deliver the Perfect Customer Experience

Design AI-powered Chatbots

Start your CX automation journey with the help of AI powered language engines. Deploy bots that deliver value from the moment they go live.

  • Intelligent Virtual Assistants
  • Contextual Chatbots
  • Natural Language Understanding Engine
Cimplify Chatbots
Cimplify Multichannel and Multilingual Chatbots
Become Omnipresent with AI

Deploy One Version. For All Channels.

Build a bot for one channel and easily scale to all other channels including voice and chat. End-to-end support for multichannel and multilingual implementation.

  • Omnichannel Orchestration
  • Deploy on Whatsapp, Website, SMS, Telegram, Messenger, Alexa & more
  • Multiple Language Support
  • Webhooks & API
Complete control over conversations

Add a Human Element

Transition conversations from bot to human when the conversations gets too complicated. Easily monitor and manage all human-to-human conversations with a single interface.

  • Human-in-the-Loop for handoff
  • Single User Interface to manage cross-channel communication
  • Conversation Analytics
Cimplify Human Handoff for Chatbots
CRAFTING ENGAGING CONVERSATIONS

Core Application Areas

Here are a few areas where Conversational AI can be used to improve efficiency and drive productivity.

Sales & Marketing

Lead generation, shopping assistance, dynamic product discovery, product recommendation, product review solicitation & more.

Customer Support

Automated problem resolution, ticket generation, CSAT measurement, product usage assistance, project guides & more.

Event Scheduling

Create calendar events in any chat environment by simply conversing with the scheduler bot and receive prompt notifications.

Ticket/Appointment Booking

Use a chatbot to manage medical appointments, salon and spa appointments, movie tickets, concert tickets, match tickets & much more.

Online Shopping

Shopping assistance, abandoned cart recovery, product recommendation, promote offers, up-selling and cross-selling opportunities, & more.

Billing & Collections

Invoice generation, payment reminders, receipt generation, customer's statement of accounts, historical receipts & more.

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Start your AI journey today.

Schedule a call with our experts and understand how AI can transform your business.

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