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Get StartedConversational AI
Deliver the Perfect Customer Experience
Design AI-powered Chatbots
Start your CX automation journey with the help of AI powered chatbots. Design bots that deliver value from the moment they go live.
- Intelligent Virtual Assistants
- Contextual Chatbots
- Natural Language Understanding Engine
Become Omnipresent with AI
Deploy One Version. For All Channels.
Build a bot for one channel and easily scale to all other channels including voice and chat. End-to-end support for multichannel and multilingual implementation.
- Omnichannel Orchestration
- Deploy on Whatsapp, Website, SMS, Telegram, Messenger, Alexa & more
- Multiple Language Support
- Webhooks & API
Complete control over conversations
Add a Human Element
Transition conversations from bot to human when the conversations gets too complicated. Easily monitor and manage all human-to-human conversations with a single interface.
- Human-in-the-Loop for handoff
- Single User Interface to manage cross-channel communication
- Conversation Analytics
CRAFTING ENGAGING CONVERSATIONS
Core Application Areas
Here are a few areas where Conversational AI can be used to improve efficiency and drive productivity.
Sales & Marketing
Lead generation, shopping assistance, dynamic product discovery, product recommendation, product review solicitation & more.
Customer Support
Automated problem resolution, ticket generation, CSAT measurement, product usage assistance, project guides & more.
Event Scheduling
Create calendar events in any chat environment by simply conversing with the scheduler bot and receive prompt notifications.
Ticket/Appointment Booking
Use a chatbot to manage medical appointments, salon and spa appointments, movie tickets, concert tickets, match tickets & much more.
Online Shopping
Shopping assistance, abandoned cart recovery, product recommendation, promote offers, up-selling and cross-selling opportunities, & more.
Billing & Collections
Invoice generation, payment reminders, receipt generation, customer's statement of accounts, historical receipts & more.
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