Connected Customer Experience

Craft Engaging Experiences

Craft meaningful customer experiences that drive engagement & RoI

Delivering a frictionless customer experience is key to building meaningful and long-lasting relationships. With AI, it's possible to deliver a personalized customer experience across all the digital touchpoints.

Define. Develop. Enable.

At the beginning of our collaboration, our CX Engineers will understand your business objectives and design a customer journey that encompasses all the digital touchpoints.

Once the customer journey map is ready, our team of specialists will help design an engaging experience for this journey across all the digital touchpoints and deliver a seamless customer experience from discovery to conversion.

Cimplify Connected Customer Experience CX
Cimplify AI-Powered Conversations
Provide 24x7 Support Across Channels

AI-Powered Conversations

Design and deploy engaging conversational experiences, everywhere and anywhere customers meet your brand. Deliver a personalized experience to the customer in a medium of their choice and in the language of their choice.

  • Intelligent Virtual Assistants
  • Contextual Chatbots
  • Natural Language Understanding Engine
  • Multiple Language Support
  • Omnichannel Orchestration
  • Human-in-the-Loop for handoff
  • Conversation Analytics
  • Webhooks & API Integration
Personalized Digital Journeys


Drive customer engagement by delivering personalized experiences that result in higher conversions. Personalize conversations, landing pages, marketing communication and much more to deliver a delightful customer experience.

  • Personalized Homepage Experiences
  • Product Recommendation Engine
  • Intelligent Segmentation
  • Hyper-focused Marketing
  • Smart Notifications
Cimplify Hyper-personalization
Cimplify Assisted Shopping
Drive Conversions

Assisted Shopping

Be it online or offline, customers need support and guidance to make an informed decision. Help customer make the right choice with AI-powered shopping assistance and immersive experiences.

  • Refined Product Recommendations
  • Virtual Try-on
  • Assisted Order Placement
  • Conversational Cross-Selling & Up-Selling
  • Order Tracking Chatbots
Craft Engaging Experiences

Immersive Experiences

Design AR/VR experiences that empower the customer during the pre-decision making process. Create engaging content that let's the customer experience the product virtually before making the purchase.

  • Virtual Try-on for Online Shopping
  • 3D Product Visualization
  • AR/VR Product Discovery
  • Virtual Walkthroughs
  • Social Media AR Filters
Cimplify Immersive Experiences
Get Started

Start your AI journey today.

Schedule a call with our experts and understand how AI can transform your business.

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