Retail & eCommerce AI

Craft Engaging Experiences

Craft meaningful customer experiences that drive engagement & RoI

Delivering a frictionless customer experience is key to building meaningful relationships and driving sales. With AI, it's possible to deliver this frictionless customer experience across all the physical and digital touchpoints. By using AI, customers can be sure they are getting the best experience possible, and companies can be sure they are providing the most efficient and effective customer service.

According to a survey by Deloitte, 68% of retailers are investing in artificial intelligence to improve customer experience

DRIVE DIGITAL TRANSFORMATION

Core Solutions

In-Store Traffic Analytics

Monitor foot traffic and customer behaviour inside the store using AI-powered computer vision models

AI-Powered Conversations

Design and deploy engaging conversational experiences, everywhere and anywhere customers meet your brand.

Assisted Shopping

Help customer make the right choice with AI-powered shopping assistance and immersive experiences.

Immersive Experiences

Use AR/VR to empower the customer in the pre-decision making process and drive conversions.

UNLOCK THE POWER OF AI

In-Store Traffic Analytics

Track customer movements and activity inside the store to measure customer engagement, conversion rates, and other metrics. This will help optimize the store layout and improve customer experience. Artificial intelligence can also be used to track customer demographics, such as age and gender, to better understand customer behaviour.

In-store Customer Journey Maps
Customer Dwell Time Analysis
Demographic Analysis
Heatmaps for Store Layout Planning
Workforce Planning

PROVIDE 24X7 SUPPORT ACROSS CHANNELS

AI-Powered Conversations

Design and deploy engaging conversational experiences, everywhere and anywhere customers meet your brand. Deliver a personalized experience to the customer in a medium of their choice and in the language of their choice.

Intelligent Virtual Assistants
Contextual Chatbots
Natural Language Understanding Engine
Multiple Language Support
Omnichannel Orchestration
Human-in-the-Loop for handoff
Conversation Analytics
Webhooks & API Integration

Drive Conversions

Assisted Shopping

Be it online or offline, customers need support and guidance to make an informed decision. Help customer make the right choice with AI-powered shopping assistance and immersive experiences.

Refined Product Recommendations
Virtual Try-on
Assisted Order Placement
Conversational Cross-Selling & Up-Selling
Order Tracking Chatbots

Craft Engaging Experiences

Immersive Experiences

Design AR/VR experiences that empower the customer during the pre-decision making process. Create engaging content that let's the customer experience the product virtually before making the purchase.

Virtual Try-on for Online Shopping
3D Product Visualization
AR/VR Product Discovery
Virtual Walkthroughs
Social Media AR Filters

Retail & eCommerce AI

Craft meaningful customer experiences that drive engagement & RoI

According to a survey by Deloitte, 68% of retailers are investing in artificial intelligence to improve customer experience

Core Solutions

In-Store Traffic Analytics

AI-Powered Conversations

Assisted Shopping

Immersive Experiences

In-Store Traffic Analytics

AI-Powered Conversations

Assisted Shopping

Immersive Experiences

Start your AI journey today.