Transform your business data into actionable intelligence

Knowledge Agents ensure employees, customers, and partners always get the right answers, grounded in trusted data. Instantly deliver reliable, context-aware information to everyone—anytime, anywhere.
Empower. Enable. Inform.

What is knowledge agents?

Intelligent
AI-driven agents using RAG to turn enterprise data into actionable intelligence
Integrated
Integrate seamlessly with internal documents, databases, and knowledge bases.
Precise
Deliver precise, source-backed answers based on your proprietary data.
Scalable
Scale across teams, departments, and regions for employees, partners, and customers.
Document To Insight

How it works

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1.Connect

We securely integrate Knowledge Agents with your organization’s data sources—documents, databases, intranets, and more.
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2.Index

Our service organizes and indexes your business content, ensuring all information is easily discoverable and current.
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3.Retrieve

When users pose a question, the AI agent searches your connected data to find the most relevant, reliable information.
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4.Generate Answers

Knowledge Agents use advanced AI to craft clear, context-aware answers—always referencing the original source for full transparency.
Knowledge Agent Applications

Employee Self-Service

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Instant HR Query Resolution

Delivers immediate, source-cited answers on HR, IT, and policy topA multinational corporation deployed knowledge agents to handle employee HR inquiries, resolving 80% of payroll and benefits questions instantly, reducing HR team workload by 25 hours weekly.ics—improving agility and reducing support load
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On-Demand Training Access

A tech firm used knowledge agents to provide employees with tailored training resources, increasing skill certification rates by 30% and boosting team productivity.
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Policy Guidance Automation

Equips teams with on-demand access to product, pA retail chain leveraged knowledge agents to deliver real-time company policy answers, cutting compliance-related queries to HR by 60% and empowering staff confidence.ricing, and process knowledge—enabling faster, informed action
Knowledge Agent Applications

Customer and Partner Support

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Rapid Partner Onboarding

A logistics company implemented knowledge agents to guide new partners through contract and system setups, shortening onboarding time by 40% and enhancing collaboration.
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24/7 Customer Query Handling

An e-commerce platform used knowledge agents to address customer inquiries round-the-clock, improving response times by 70% and increasing customer satisfaction scores by 20%.
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Personalized Support Escalation

A software provider leveraged knowledge agents to triage complex partner issues, ensuring 95% of escalations reached the right expert, reducing resolution times by 50%.
Knowledge Agents Application

Field and Sales Enablement

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Real-Time Sales Insights

A pharmaceutical company equipped its sales team with knowledge agents to access competitor and product data on-site, increasing deal closure rates by 25%.
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Field Technician Support

A utility provider used knowledge agents to deliver instant troubleshooting guides to field workers, reducing service call durations by 30% and improving customer feedback.
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Dynamic Proposal Generation

A B2B services firm leveraged knowledge agents to create tailored client proposals in minutes, boosting sales team efficiency by 35% and winning 15% more contracts.
Knowledge Agents Application

Compliance and Risk Management

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Automated Risk Reporting

A financial institution used knowledge agents to compile and analyze risk exposure data, generating compliance reports 50% faster and avoiding regulatory penalties.
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Proactive Policy Updates

A healthcare organization leveraged knowledge agents to distribute updated compliance guidelines instantly, ensuring 100% staff adherence during audits.
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Fraud Pattern Identification

An insurance company implemented knowledge agents to monitor claims for suspicious patterns, detecting 90% of fraudulent cases early and saving $3 million annually.
Knowledge Agents Application

Post-Merger Knowledge Integration

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Unified Knowledge

A merged retail conglomerate used knowledge agents to consolidate disparate company databases, enabling 85% faster access to critical operational data across teams.
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Cultural Alignment Support

A tech merger leveraged knowledge agents to share best practices and policies, reducing employee turnover by 20% during the integration phase.
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Streamlined Process

A manufacturing firm implemented knowledge agents to align legacy workflows, cutting post-merger operational redundancies by 30% and saving $1.5 million yearly.
End-to-End Automation

Key capabilities and features

Seamless integration

Connects to SharePoint, Confluence, and more with auto-sync for current data.

RAG-powered engine

Combines enterprise search with LLMs for verified, context-rich answers.

Conversational AI

Natural language support across chat, email, and portals with multilingual capabilities.

Secure & Personalized

Role-based responses with SSO, access controls, and enterprise-grade security.

Continuous learning

Self-improving AI adapts to feedback and evolving business needs.
Idea to Implementation

How to get started?

#1

Recognize

Pinpoint where instant, trusted information will empower your teams. We help you identify departments—such as HR, IT, customer service, or field operations—where AI-driven knowledge agents can answer questions and boost productivity.

#2
Strategize

Set clear knowledge goals. Co-design an initial agent pilot, mapping it to your most common questions and integrating with the sources your teams rely on daily. 

#3
Mobilize

Bring Knowledge Agents to life in selected channels or departments. We ensure seamless connection with your enterprise data, upskill your workforce, and optimize user adoption from the start.

#4
Optimize

Continuously enhance your knowledge ecosystem. With regular feedback and usage analytics, we expand agent capabilities and reach—delivering more value as your organization grows.