Knowledge Agents✨

Transform your business data into actionable intelligence

Knowledge Agents ensure employees, customers, and partners always get the right answers, grounded in trusted data. Instantly deliver reliable, context-aware information to everyone—anytime, anywhere.
Empower. Enable. Inform.

What is knowledge agents?

Intelligent
AI-driven agents using RAG to turn enterprise data into actionable intelligence
Integrated
Integrate seamlessly with internal documents, databases, and knowledge bases.
Precise
Deliver precise, source-backed answers based on your proprietary data.
Scalable
Scale across teams, departments, and regions for employees, partners, and customers.
Document To Insight

How it works

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1.Connect

We securely integrate Knowledge Agents with your organization’s data sources—documents, databases, intranets, and more.
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2.Index

Our service organizes and indexes your business content, ensuring all information is easily discoverable and current.
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3.Retrieve

When users pose a question, the AI agent searches your connected data to find the most relevant, reliable information.
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4.Generate Answers

Knowledge Agents use advanced AI to craft clear, context-aware answers—always referencing the original source for full transparency.
Idea to Implementation

How to get started?

#1

Recognize

Pinpoint where instant, trusted information will empower your teams. We help you identify departments—such as HR, IT, customer service, or field operations—where AI-driven knowledge agents can answer questions and boost productivity.

#2
Strategize

Set clear knowledge goals. Co-design an initial agent pilot, mapping it to your most common questions and integrating with the sources your teams rely on daily. 

#3
Mobilize

Bring Knowledge Agents to life in selected channels or departments. We ensure seamless connection with your enterprise data, upskill your workforce, and optimize user adoption from the start.

#4
Optimize

Continuously enhance your knowledge ecosystem. With regular feedback and usage analytics, we expand agent capabilities and reach—delivering more value as your organization grows.
Get started
Knowledge Agent Applications

Employee Self-Service

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Immediate HR Assistance

Multinational corporations often struggle with a flood of employee HR inquiries that slow down response times and add to HR workloads. Knowledge agents deliver immediate, source-cited answers on HR, IT, and policy topics—improving agility and significantly reducing support demands.
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On-Demand Learning Access

Tech firms frequently need to upskill teams quickly, but manual delivery of training resources can slow progress. Knowledge agents provide employees with personalized training and resources on demand, accelerating learning and boosting team productivity.
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Automated Policy Guidance

Retail chains and other businesses often see HR teams overwhelmed by company policy questions. Knowledge agents deliver instant, accurate guidance on products, pricing, and processes—empowering staff, cutting down compliance-related queries, and enabling confident, informed action.
Knowledge Agent Applications

Customer and Partner Support

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Accelerated Partner Onboarding

Logistics companies often face delays guiding new partners through contract and system setups, which slows collaboration. Knowledge agents streamline every step of onboarding, allowing faster integration and smoother partnerships.
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24/7 Customer Query Handling

E-commerce platforms can struggle to keep up with customer inquiries around the clock, impacting satisfaction and loyalty. Knowledge agents provide instant, round-the-clock support, ensuring quick responses and happier customers day or night.
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Personalized Support Escalation

Software providers frequently deal with complex partner issues that require expert intervention for resolution. Knowledge agents triage and route issues efficiently, connecting partners with the right experts and ensuring faster problem-solving.
Knowledge Agents Application

Field and Sales Enablement

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Real-Time Sales Intelligence

Pharmaceutical companies empower their sales teams with knowledge agents for instant access to competitor and product data on-site, helping close more deals and stay ahead in the market.
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Field Technician Support

Utility providers rely on knowledge agents to deliver immediate troubleshooting guides to field technicians, streamlining service calls and enhancing customer satisfaction with fast, accurate support.
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Automated Proposal Creation

B2B services firms use knowledge agents to quickly generate tailored client proposals, enabling sales teams to operate more efficiently and win more business with personalized solutions.
Knowledge Agents Application

Compliance and Risk Management

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Automated Risk Reporting

Financial institutions streamline risk exposure analysis and compliance reporting with knowledge agents, ensuring timely, accurate reports and minimizing regulatory risks.
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Proactive Compliance Updates

Healthcare organizations use knowledge agents to instantly distribute updated compliance guidelines, keeping staff informed and audit-ready at all times.
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Fraud Pattern Identification

Insurance companies rely on knowledge agents to monitor claims for suspicious activity, enabling early fraud detection and safeguarding revenue with proactive insights.
Knowledge Agents Application

Post-Merger Knowledge Integration

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Unified Knowledge Access

Retail conglomerates use knowledge agents to seamlessly consolidate company databases, giving teams rapid access to critical operational data and enhancing collaboration across the organization.
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Cultural Alignment Support

Tech mergers harness knowledge agents to effortlessly share best practices and policies, supporting employees through change and strengthening team cohesion during integration.
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Streamlined Process Integration

Manufacturing firms rely on knowledge agents to align and modernize legacy workflows, eliminating post-merger redundancies and driving greater efficiency throughout operations.
End-to-End Automation

Key capabilities and features

Seamless integration

Connects to SharePoint, Confluence, and more with auto-sync for current data.

RAG-powered engine

Combines enterprise search with LLMs for verified, context-rich answers.

Conversational AI

Natural language support across chat, email, and portals with multilingual capabilities.

Secure & Personalized

Role-based responses with SSO, access controls, and enterprise-grade security.

Continuous learning

Self-improving AI adapts to feedback and evolving business needs.