Transform your business data into actionable intelligence
Knowledge Agents ensure employees, customers, and partners always get the right answers, grounded in trusted data. Instantly deliver reliable, context-aware information to everyone—anytime, anywhere.
Intelligent AI-driven agents using RAG to turn enterprise data into actionable intelligence
Integrated Integrate seamlessly with internal documents, databases, and knowledge bases.
Precise Deliver precise, source-backed answers based on your proprietary data.
Scalable Scale across teams, departments, and regions for employees, partners, and customers.
Document To Insight
How it works
1.Connect
We securely integrate Knowledge Agents with your organization’s data sources—documents, databases, intranets, and more.
2.Index
Our service organizes and indexes your business content, ensuring all information is easily discoverable and current.
3.Retrieve
When users pose a question, the AI agent searches your connected data to find the most relevant, reliable information.
4.Generate Answers
Knowledge Agents use advanced AI to craft clear, context-aware answers—always referencing the original source for full transparency.
Knowledge Agent Applications
Employee Self-Service
Instant HR Query Resolution
Delivers immediate, source-cited answers on HR, IT, and policy topA multinational corporation deployed knowledge agents to handle employee HR inquiries, resolving 80% of payroll and benefits questions instantly, reducing HR team workload by 25 hours weekly.ics—improving agility and reducing support load
On-Demand Training Access
A tech firm used knowledge agents to provide employees with tailored training resources, increasing skill certification rates by 30% and boosting team productivity.
Policy Guidance Automation
Equips teams with on-demand access to product, pA retail chain leveraged knowledge agents to deliver real-time company policy answers, cutting compliance-related queries to HR by 60% and empowering staff confidence.ricing, and process knowledge—enabling faster, informed action
Knowledge Agent Applications
Customer and Partner Support
Rapid Partner Onboarding
A logistics company implemented knowledge agents to guide new partners through contract and system setups, shortening onboarding time by 40% and enhancing collaboration.
24/7 Customer Query Handling
An e-commerce platform used knowledge agents to address customer inquiries round-the-clock, improving response times by 70% and increasing customer satisfaction scores by 20%.
Personalized Support Escalation
A software provider leveraged knowledge agents to triage complex partner issues, ensuring 95% of escalations reached the right expert, reducing resolution times by 50%.
Knowledge Agents Application
Field and Sales Enablement
Real-Time Sales Insights
A pharmaceutical company equipped its sales team with knowledge agents to access competitor and product data on-site, increasing deal closure rates by 25%.
Field Technician Support
A utility provider used knowledge agents to deliver instant troubleshooting guides to field workers, reducing service call durations by 30% and improving customer feedback.
Dynamic Proposal Generation
A B2B services firm leveraged knowledge agents to create tailored client proposals in minutes, boosting sales team efficiency by 35% and winning 15% more contracts.
Knowledge Agents Application
Compliance and Risk Management
Automated Risk Reporting
A financial institution used knowledge agents to compile and analyze risk exposure data, generating compliance reports 50% faster and avoiding regulatory penalties.
Proactive Policy Updates
A healthcare organization leveraged knowledge agents to distribute updated compliance guidelines instantly, ensuring 100% staff adherence during audits.
Fraud Pattern Identification
An insurance company implemented knowledge agents to monitor claims for suspicious patterns, detecting 90% of fraudulent cases early and saving $3 million annually.
Knowledge Agents Application
Post-Merger Knowledge Integration
Unified Knowledge
A merged retail conglomerate used knowledge agents to consolidate disparate company databases, enabling 85% faster access to critical operational data across teams.
Cultural Alignment Support
A tech merger leveraged knowledge agents to share best practices and policies, reducing employee turnover by 20% during the integration phase.
Streamlined Process
A manufacturing firm implemented knowledge agents to align legacy workflows, cutting post-merger operational redundancies by 30% and saving $1.5 million yearly.
End-to-End Automation
Key capabilities and features
Seamless integration
Connects to SharePoint, Confluence, and more with auto-sync for current data.
RAG-powered engine
Combines enterprise search with LLMs for verified, context-rich answers.
Conversational AI
Natural language support across chat, email, and portals with multilingual capabilities.
Secure & Personalized
Role-based responses with SSO, access controls, and enterprise-grade security.
Continuous learning
Self-improving AI adapts to feedback and evolving business needs.
Idea to Implementation
How to get started?
#1
Recognize
Pinpoint where instant, trusted information will empower your teams. We help you identify departments—such as HR, IT, customer service, or field operations—where AI-driven knowledge agents can answer questions and boost productivity.
#2 Strategize
Set clear knowledge goals. Co-design an initial agent pilot, mapping it to your most common questions and integrating with the sources your teams rely on daily.
#3 Mobilize
Bring Knowledge Agents to life in selected channels or departments. We ensure seamless connection with your enterprise data, upskill your workforce, and optimize user adoption from the start.
#4 Optimize
Continuously enhance your knowledge ecosystem. With regular feedback and usage analytics, we expand agent capabilities and reach—delivering more value as your organization grows.
32.png)
