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Rajparis Civil Constructions automated lead qualification with an AI-powered WhatsApp agent, freeing its sales team from manual screening and putting every qualified buyer in front of a rep in minutes, not hours.
RCC's sales team was fielding heavy inbound interest, but most of it was noise. Genuine buyers were getting lost behind hours of manual screening calls.
Roughly 4 in 5 inbound inquiries were tire-kickers, yet every one still required a manual screening call before a rep could tell the difference.
200+ daily inquiries flooded in, with roughly 80% turning out to be unqualified or simply browsing.
Reps spent up to 6 hours a day on initial lead screening instead of selling and closing.
Genuinely qualified leads got buried in the daily volume, slipping through the cracks unnoticed.
High-value prospects faced delayed follow-up, increasing the risk of losing them to faster-moving competitors.
RCC set out to modernize lead handling without diluting the premium experience buyers expect from a 45-year-old real estate brand.
Automate initial lead qualification and screening so reps no longer triage every inquiry by hand.
AutomatedEnsure qualified leads get immediate attention from a sales rep, instead of waiting in a shared queue.
Real-time routingMaintain the premium customer experience standards buyers associate with the RCC brand, even when AI-led.
Brand-consistentFree up the sales team to spend their time on actual selling and closing, not repetitive screening calls.
Time recoveredWe deployed a conversational AI agent on WhatsApp, the channel buyers already use, to engage, qualify, and route leads automatically. Select a capability to preview it, then run the conversation.
Greets every new inquiry within seconds with a personalized, on-brand conversation flow, no waiting for a rep to be free.
Asks the same qualifying questions a top rep would, budget, timeline, and preferences, to separate browsers from buyers.
Shares relevant brochures and project details automatically, matched to what the lead says they're looking for.
Books qualified leads' site visits straight into the relevant sales rep's calendar, with no back-and-forth scheduling.
Explore the business outcomes by category, automation, time savings, response speed, and conversion lift.
The AI WhatsApp agent now handles initial screening end-to-end, so the sales team focuses only on hot, ready-to-buy prospects.
Time previously spent on initial lead screening is now redirected to actual selling and closing activities.
Instant AI engagement replaces hours of delay, ensuring high-value prospects are never left waiting.
Better-qualified leads reaching reps faster translated directly into a 45% lift in conversion rates.
Rajparis Civil Constructions has been a trusted name in real estate for over 45 years, building not just structures, but lasting relationships and trust. With a strong foundation of integrity and innovation, the company has delivered 5,000+ happy homes that reflect timeless design, enduring quality, and a deep understanding of homeowner needs.