A printing company, doubled its revenue by automating small orders with AI
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What Was the Challenge?
Manual order management was crushing operational profitability:
Effort Imbalance
Low-ticket orders requiring same processing effort as large orders
Time Consumption
Staff spending 45 minutes per small order on coordination
Resource Drain
Manual order collection, estimation, and follow-up eating resources
Administrative Burden
Shipping coordination consuming additional administrative time
Core Objectives
Turn loss-making small orders into a profitable revenue stream by:
Process Automation: Automate complete order-to-fulfillment process for small orders.
Quality Maintenance: Maintain high service quality without manual intervention.
Margin Improvement: Improve margins on low-ticket transactions.
Scalable Growth: Scale small order volume without additional staff.
Our Solution
We deployed a WhatsApp AI agent that automated small order processing and restored profitability through
Requirement Collection
Collects detailed print requirements through conversational interface.
Instant Quotation
Generates instant quotes and payment links automatically
File Management
Manages file collection and quality verification
Production Coordination
Coordinates with backend production team seamlessly
Impact & Results
Zero manual intervention required for orders under $100
90% time savings: From 45 minutes to 4 minutes per order
300% increase in small order capacity with the same workforce
Seamless coordination between all departments and services
About the Client
The Book&Box, a commercial printing company specializing in business cards, flyers, and marketing materials, processes 300+ orders monthly
Support
Frequently asked questions
Get clear answers about cimplify.AI—how we work, what sets us apart, and why our custom AI services deliver results for your business.
Are you a product or a services company?
Cimplify.AI is a services company. We design, build, and manage custom AI solutions tailored to your business needs.
What makes your AI solutions different?
We integrate proven AI and cloud technologies to create solutions that align with your goals, systems, and workflows—ensuring measurable business impact from day one
Can you work with our existing systems and data?
Yes. Our services are built to seamlessly integrate with your current IT infrastructure, data sources, and tools, no matter the complexity or scale
How do you ensure data privacy and security?
We adhere to industry best practices in security and compliance, using advanced encryption, access controls, and robust governance throughout every project
Is your approach tailored for each client?
Absolutely. Every solution is custom-designed—starting with your business priorities—and refined through ongoing collaboration, feedback, and optimization
What is your typical engagement process?
We start by discovering your needs and opportunities, strategize a plan, mobilize implementation, and continually optimize to maximize value as your business grows
Do you offer ongoing support?
Absolutely. Every solution is custom-designed—starting with your business priorities—and refined through ongoing collaboration, feedback, and optimization
How do we get started?
Simply reach out to our team. We’ll schedule an initial consultation to understand your goals and recommend the best path forward for your AI journey.
Ready to Accelerate Your Business with AI?
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